Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. WD Community-Share your thoughts and connect with other WD users. Now enter the shipping address and other particulars and click. Next, enter the reason for replacement and click Continue. Click on “Create an RMA” for the product you want to file for replacement. The product that you registered will appear here.
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